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Public Consultation on the transposition of Directive (EU) 2020/1828

Public Consultation on the transposition of Directive (EU) 2020/1828

by admin | Nov 29, 2022 | Consumer Rights, MCCAA

An Act to provide for representative actions for the protection of the collective interests of consumer, and to carry out other consequential amendments On the 24th November 2020, the European Parliament adopted the Directive (EU) 2020/1828 on representative actions...
Changes to WhatsApp Privacy Policy

Changes to WhatsApp Privacy Policy

by admin | Feb 8, 2021 | Company Law, Consumer Rights, Data Protection

Anti-Competitive measures and consumer rights questioned Messaging platform WhatsApp recently made headlines after it announced changes to its privacy policy. As of March of 2020, WhatsApp boasted circa two billion active users, arguably in part due to its end-to-end...
Consumer rights – Air Passengers entitlements under Covid-19 (Corona Virus)

Consumer rights – Air Passengers entitlements under Covid-19 (Corona Virus)

by admin | May 8, 2020 | Airlines, Consumer Rights, Coronavirus, Covid-19

One of the measures that the Maltese Government took when the coronavirus pandemic hit Malta and the first cases were registered, was to stop commercial flights in order to limit the importation of the virus. As a result, all prospective travellers had their flights...
The Rights of Air Passengers under the EU Regulation

The Rights of Air Passengers under the EU Regulation

by admin | Oct 21, 2019 | Consumer Rights

In a recent decision, the European Court of Justice, ruled that in cases of connecting flights which are the subject of a single reservation, the air carrier performing the first flight is obliged to pay compensation to passengers if they suffer long delays in the...
Rentals violating the right to property

Rentals violating the right to property

by admin | Sep 11, 2019 | Consumer Rights, EU, Human Rights, Landlords, Property, Rent

European Court of Human Rights lambasts the Maltese Constitutional Courts for failing give an effective remedyThe prevailing recent judgments delivered by the Maltese Superior Courts act as a testament to the fact that the Courts of Malta have began to crystallize...
Customer Experience Analysis – Mystery Shopper

Customer Experience Analysis – Mystery Shopper

by admin | Aug 5, 2019 | Consumer Rights, Customer, Mystery Shopper

Concerned about meeting the needs of companies, IURIS Business Solutions provides them with various tools including customer experience analysis better known as mystery shopping.What is mystery shopping and how does it work?Mystery Shopping is a technique used to...
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